We have distribution centers in California, Illinois, Georgia, and New Jersey. If you do not receive tracking information, please let us know. Please inspect your item(s) when they arrive for damage. Item(s) that are signed for in Good Condition will be the buyers responsibility.If an item arrives damaged it can be Refused otherwise Damaged Needs to be noted on the BOL (Bill Of Lading). If you need additional parts and/or accessories, we can order them for you. The item "Gaggenau 400 Series BX481612 30 Electric Double Wall Oven Stainless Steel" is in sale since Friday, July 31, 2020. This item is in the category "Home & Garden\Major Appliances\Ranges & Cooking Appliances\Wall Ovens". The seller is "lqdllc" and is located in Secaucus, New Jersey. This item can be shipped to United States.